Knowledge Base
Knowledge Base
Signing Up & Subscription
How to Sign Up for CoachVantageHow to Upgrade Your Subscription or Change to Annual BillingHow to Cancel Your SubscriptionHow to Confirm Your Subscription to a Paid Plan
Getting Started
How to Login to Your AccountYour DashboardYour Profile SettingsYour Branding on CoachVantageAppointment and Calendar SettingsManage your Availability Type SettingsConnecting Your External CalendarConnecting to ZoomConnecting to Payment GatewaysInvoice & Payment Settings
CV Meet - Native Video & Audio Communication Tool
CV Meet - Native video & audio communication toolCV Meet - Plan allowances and add-ons for call time and data storageCV Meet - How to record meetings, download and share recordingsCV Meet - How to share call recordings with clients automatically for all calls related to programs
Contacts
Contacts Page OverviewAdding ContactsExporting ContactsArchiving ContactsTagging ContactsInviting Contacts To Create A Client Portal Account
Individual Contact Record Page
Contracts on Individual Contact Record PageInvoices on Individual Contact Record PageForms on Individual Contact Record PagePrograms on Individual Contact Record PageNotes on Individual Contact Record PageFiles on Individual Contact Record PageIndividual Contact Record PageSessions on Individual Contact Record PageProfile on Individual Contact Record Page
Calendar
Calendar Page OverviewHow to Create a New Appointment with Your Clients
Scheduling (Events)
Scheduling Feature OverviewHow to Create an EventWhat do the ‘Cancel’ and ‘Reschedule’ booking pages look like?How to Embed an Event Booking Page on your WebsiteWhat does my Event Booking Page look like?'View Event Bookings' Page Overview
1:1 Coaching Programs
1:1 Coaching Programs - Feature OverviewHow to Create a Coaching Program (Standard Program)How to Set Up Payment Options for your Coaching ProgramsWhat does my Coaching Program Sign-up Page Look Like?Program Enrollments Page OverviewHow to Embed your Coaching Program Sign-up Page to your WebsiteHow to Create Automations for Your Coaching Programs
Managing Coaching Programs with your Clients
Group Coaching
Group Coaching - Feature OverviewHow to Create a Group Coaching ProgramHow to Enroll Clients to your Group Coaching ProgramGroup Coaching - How to manage group members and create cohorts
Notes
How to use the Notepad Widget for Taking Session NotesHow to Take Session Notes and Share with Clients How to Easily Embed Videos in the Note Editor
Forms
Forms Page OverviewHow to Create a FormHow to Send a FormHow to View Form ResponsesWhat is an Active Form
Contracts
Contracts Feature OverviewHow to Send ContractsHow Clients E-sign ContractsHow Clients can E-sign Contracts When Enrolling to Your Coaching Program
Resource Library
Resource Library - Files & TemplatesHow to Share Files with Clients
Invoices
Invoice Feature OverviewHow to Create One-off Invoices and Recurring InvoicesArchiving InvoicesCreating Invoices without Stripe or PayPal Integration
Coaching Log
Coaching Logs OverviewHow to Enable Automatic Logging of Coaching Time in Your Coaching LogHow to Include, Remove or Edit Coaching Time in Your Coaching Log
Client Portal (Getting Started for Coachees)
Signing up for a Client PortalClient Portal DashboardHow to Sign Up to a Coaching Program in the Client PortalHow to Book Sessions (Appointments) with your CoachHow to Pay Invoices in the Client PortalHow to Manage Coaching AssignmentsHow to Manage Coaching GoalsHow to Respond to FormsHow to use the Resource Library in the Client PortalHow to Take Notes in the Client PortalHow to Access Coaching Program ResourcesHow to View your Coach's Profile in the Client PortalHow to Access My Coaching Programs in the Client PortalHow to E-sign a Contract in the Client Portal

Connecting to Payment Gateways

Link your PayPal and/or Stripe accounts to CoachVantage

CoachVantage offers integration options to integrate your CoachVantage account with payment processors such as PayPal and Stripe. This allows your clients to easily make payments to you with just a click of a button.

To start, click on your name on the top right corner of the top menu bar and select 'My Settings'. Select the 'Integrations' tab to get to the integrations page and you will see sections to Connect to Stripe and to Connect to PayPal, as shown in the image below:

Connect to Stripe

With CoachVantage, you can connect to your Stripe account. This will enable you to accept credit / debit card payments from clients.

Here's how to link your Stripe account to CoachVantage:

  1. Click the 'Connect to Stripe' button
  2. If you already have a Stripe account, click the 'Sign In' button to access and connect your Stripe account.
  3. If not, create a new account on Stripe. Once you have created the Stripe account, Stripe will automatically enter the Stripe Live Secret Key into CoachVantage.

Note: Stripe is supported only in selected countries. You can refer to this link for supported countries: https://stripe.com/global

When you have integrated with Stripe, the button 'Pay with Credit Card' will automatically be displayed on your invoices. Clients can click on the ‘Pay with Credit Card’ button and they will be redirected to the Stripe check-out page to enter their card details.

To disconnect your Stripe account from CoachVantage, simply click on the 'Disconnect Stripe' button.

IMPORTANT: If you have configured one or more of your Coaching Programs or Events to charge fees, you will not be able to Disconnect your Stripe or PayPal accounts. You will need to first disable 'Fees' in your programs and events settings.

Connect to PayPal

Similarly, you can connect CoachVantage to your PayPal account.

Here's how to do it:

  1. Click the 'Connect to PayPal' button.
  2. Enter the email address of the PayPal account you'd like to connect.

When you have integrated with PayPal, the 'Pay By PayPal' button will automatically be displayed on your invoices. Clients can pay directly online by clicking on the 'Pay By PayPal' button on the invoice where they will be redirected to the PayPal check out page.

To disconnect your PayPal account from CoachVantage, simply click on the 'Disconnect PayPal' button.

IMPORTANT: If you have configured one or more of your Coaching Programs or Events to charge fees, you will not be able to Disconnect your Stripe or PayPal accounts. You will need to first disable 'Fees' in your programs and events settings.

 

 

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