How to Create a Form

Learn how to create forms to send to clients or as intake forms for your program sign-up page and event booking page

The Forms feature in CoachVantage is versatile.

You can send forms to clients, or create intake forms that can be embedded into your program sign-up pages and event booking pages.

(refer to these articles on how to import forms into your program sign-up page and event booking page).

Forms can also be sent to clients as part of a coaching engagement. For example, you could send pre-session check-in forms, post-session forms, use forms as assignments for your clients, or even use forms to gather client feedback and testimonials.

Note: Forms can only be sent to clients with an active client portal. Clients can view and respond to forms in the client portal only.

In this article, we will cover the following:

  1. How to create a form
  2. Question Types
  3. Form Settings

1. How to create a form

To create a new form:

  1. Click Forms on the left menu.
  2. Click on the Create Form button.
  3. The 'Create Form' page will open.


Once you are on the 'Create Form' Page, you will see the following:

  1. Enter the Form Title (mandatory)
  2. Type a short description about your form (optional)
  3. Click the 'Add question' button
  4. Select the question type

Use the drop-down selector to choose your question type.

     5. Add answer options as needed (for Single Choice, Multiple Choice and Dropdown question types).

        Click "+Add another option" to include more answer options:

    To remove an option, click the cross icon:

    6. Make question required.

Check the 'Required' checkbox if you wish to make questions compulsory to be answered by respondents. By default, the 'Required' checkbox is pre-selected.

     7. Click the 'Save Question' button.

     8. Repeat steps 3-7 until your form is complete.

     9. Click the 'Save' button to save your form.


Edit a Question

IMPORTANT: Once a form is in an 'Active' state, you would no longer be able to edit the form. An 'Active' form will have a green 'Active' label displayed.

A form is considered 'active' once it has been sent to a client or has been used as an Intake Form for your program or event.

To edit a question, click on the pencil icon.

An 'Edit Question' pop-up window appears, as shown below. Make the desired changes and click 'Update'.


Delete a Question

You can delete a question by clicking on the trash icon. Simply hover over the question, and the trash icon will be displayed.


Organize Questions

You can change the sequencing (or order) of questions by holding the directional icon then dragging and dropping the question to its new position on the form.


2. Question Types

Single Choice

As the name suggests, Single Choice answers allows clients to select only one answer option.

Multiple Choice

Multiple Choice answers allows clients to select more than one option.

Dropdown

Dropdown works similarly to a single choice question whereby only one answer option can be selected. However, the answer options are displayed via a dropdown selector.

Short Answer

Short Answer allows clients to write a short paragraph of text in their own words. You may also customize the prompt in the text box.

Note: You can insert a prompt inside the text box to help your clients provide their answer.

Long Answer

Long Answer works similarly to Short Answer questions whereby clients can write in their own words. However, Long Answer is useful if you expect clients to write much longer responses, in multiple sentences or paragraphs.

Opinion Scale

Opinion Scale answer type is useful if you would like clients to rate something by selecting a number from a range of values. You can customize the labelling and the value range, from 0 - 10 or from 1 - 11.

Note: If you'd like to set a value range from 1 - 10, check the 'Start scale at 1' checkbox, and select '10' Steps. The value scale will then be displayed as 1 - 10.

Image

'Image' allows you to insert an embedded image to the question.

You can insert an image using the upload widget.

After you have inserted an image, you can select the 3-dot button to either delete or align it.

Next, select the answer type you wish to use.

Video

'Video' allows you to insert an embedded video to the question.

You can insert a video using the upload widget.

After you have inserted a video, you can select the 3-dot button to either delete or align it.

Next, select the answer type you wish to use.


3. Form Settings

You can allow clients to edit their form responses in the Settings tab as shown in the image below.

Note: When you enable form editing, clients can change their responses even after they have responded to a form. Forms can also be edited by clients even past the submission due date.